Logo
 
​Hardee Real Estate | Property Management
 

Frequently Asked Questions from Tenants

1
Where can I get a list of your properties for rent?

You can find a list of our available properties on our website by scrolling over Tenants and then selecting Available Listings from the drop down menu. All of our listings are also posted on Craigslist. 

04-04-2014
2
How can I view the inside of one of the rentals?

You can set up a viewing appointment with our showing agent who can be reached at 208-407-2049 via call or text. 

04-04-2014
3
Do you require an application fee?

Yes, our rental application fee is non-refundable $30 per applicant. All parties that wish to occupy the house and are 18 or older must fill out a rental application and pay the non-refundable application fee.

11-07-2014
4
What are the criteria used for approving an application?

We base our rental applications off of the applicants credit score primarily, then income and past rental references. We do have options for individuals with credit that doesn’t meet our minimum standard, asked for further information about your options or look under the Tenants tab - Rental Policies or Tenants tab - Qualifications for more details. 

11-07-2014
5
Do you require a security deposit?

Yes, a security deposit is required for every rental unit. The amount of the security deposit varies based on each house and you will find that information specified in every rental unit listing under the Tenants  tab – Available Listings. 

11-07-2014
6
Do you require a lease?

Yes, we ask that all rental leases are 12 month leases.  Most of the time our lease agreements have an option for a renewal aft the 12 month mark.  If a tenant does not renew and is approved for a month to month tenancy, there is a $75 per month increase. A shorter lease agreement may be granted in certain situations with the approval of the Owner and Property Manager. 

11-07-2014
7
How is a lease terminated?

All tenancy, whether month to month or lease term must give 30 day notice in writing to terminate a lease..  

11-07-2014
8
What if I need to move before the lease expires?

There is a clause on our rental lease contract that explains the terms.  In summary a minimum amount of 2 months penalty is charged and the tenant must maintain all utilities in their name until the rental property is re-rented. Please see our rental lease contract under Tenants tab - Tenant Login and Forms - Lease Contract. 

11-07-2014
9
What happens if only one roommate wants to move out?

The roommate that wants to move out will not be released from the lease until the lease contract they are bound to has expired.  If the remaining rommate(s) wants  to move another roommate into the rental property, the new roommate must go through the complete application process and be approved, as well as sign a new rental lease contract.

11-07-2014
10
Can I sub-lease the property?

Sub-leasing any rental property is not allowed.

11-07-2014
11
Can the landlord force me to move during my lease?

No, they cannot unless you the tenant are in breach of you lease agreement. 

11-07-2014
12
When is my rent due and where can I pay my rent?

All monthly rents are due on the 1st of every month and late on the 5th of every month. They can be paid by mailing the payment to 9863 W. Pattie Dr. Boise, Idaho  83704. Also, you can arrange to set up an ACH electronic banking form your bank account to pay your monthly rent. There is a secure drop box on the front porch at the above address.  

11-07-2014
13
What are acceptable forms of rent payment?

Monthly rent payments can be made by personal check, Cashiers’ check or ACH electronic banking.

11-07-2014
14
How do I put utilities in my name?

The tenant check in sheet you receive before the lease sign date. The numbers for all utility companies are on this sheet. You simply need to call them, provide them with an address and get the confirmation # and start date confirmed with the utility company. 

11-07-2014
15
What other pet policies are there?

Usually our properties have a no pet policy per the owners request. However, if there is a pet allowance on a property there will be a non refundable pet deposit, amount to be determined by the type of pet. 

04-04-2014
16
Can I install cable or satellite TV at the property?

As the tenant you need to have form filled out from the vendor with specific instructions as to where the satellite or dish can be installed, signed by HPM. 

11-07-2014
17
Can I paint or modify something in my rental property?

You can only modify anything in the rental property with a written request and approval by Hardee Property Management.

04-04-2014
18
How do I report a maintenance problem?

You can submit maintenance problems on our website from the Tenants tab - Maintenance Request.  If it the issue involves water or loss of heat text 208-890-3400 or 208-407-2049.

11-07-2014
19
What is considered an emergency?

We consider any problem that has to do with water, heat or plumbing to be considered an emergency. If you do have an emergency you need to text and call the property manager at 208-890-3400 right away so we can get the correct maintenance vendor in to fix the problem as soon as possible, before damage is done. 

11-07-2014
20
Can I be charged for maintenance at the property?

Yes, if the maintenenace problem is caused from tenant abuse.  An example is clogged plumbing from obstructions from tenant use.  Or furnace malfunction from lack of clean filters.  If the cause of breakdown can be determined to be tenant related then you will be billed for the damage.

11-07-2014
21
How long should I plan to wait to hear back from someone regarding a maintenance problem?

Please give us 24 hours to respond to any maintenance requests, if they are submitted properly online via the Tenants tab - Maintenance Request.  If no response after 24 hours, or the maintenance issue elevates to an emergency, you need to text the property manager at 208-890-3400.

11-07-2014
22
What am I responsible for maintaining in my home?

As per the lease agreement: All exterior maintenance including pest control, weed and feed or lawn, trimming shrubs (if no experience as before starting), weeding lawn and beds.  Maintain health of all plantings on property, gutters and all debris on property.  The furnace filters, smoke and CO alarms.  General upkeep and day to day improvements, cleaning and minimal wear and tear.

11-07-2014
23
Should I purchase my own policy of renters insurance?

It is highly advised and encouraged but not required that you purchase renters insurance. It is usually fairly inexpensive and very worthwhile.

04-04-2014
24
This is my first time paying rent late. Can you waive my late fee?

No, we don’t waive late fees. All monthly rental payments are due on the first of every month and late on the 5th. 

11-07-2014
25
What is the move out procedure to get back my security deposit?

We will schedule a walk through at the time of vacancy.  You will have a one time walk through, if all cleaning and professionally carpet cleaning are not done at that time you will be charged our of your security deposit for the proper cleaning. Please see Tenants - Tenant Login and Forms - Tenant Move Out Checklist for the move our expectations. 

11-07-2014
26
When can I expect to receive my security deposit refund?

You can expect a security deposit refund within 30 days of your move-out date from the rental property. 

11-07-2014
27
Do you offer section 8 housing?

No. 

11-07-2014
28
What if we are ready to buy a house?

Dorothy is an Associate Broker and has sold real estate for over 30 years.  We average selling 4.2 Residents their homes every year.  We sell at least one of those Residents the home they rent from us.  Call us today to see the process and how painless it is to transition from your rental home to a home you own.  We reduce the trouble of coordinating 30-day notices and move outs.  Plus, with our existing relationship, the process becomes easy.  Don’t hesitate to let us know when you are thinking about buying or ready to buy; we would be delighted to find you a home.  

11-07-2014
29
Do you do inspections?

Yes, we do three inspections annually. Two are exterior inspections and one is a full interior/exterior inspection that is scheduled ahead of time at the end of July/begining of Aug. 

01-26-2015
30
What should I do if my rent is late or bounces (NSF)?

If your rent is late you need to deliver a cashiers check, for the amount of monthly rent, plus $45 late fee to the home office drop box within 24 hours. 

For bounced or NSF checks you need to deliver a cashiers check, for the amount of monthly rent, plus $20 NSF fee, plus $45 late fee to the home office drop box within 24 hours. 

Make sure you are in contact with your property manager to let them know when the money will be in. 

01-26-2015